NHTSA Complaint #10750241 — 2015 FORD F-250

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10750241
Vehicle 2015 FORD F-250
Component ENGINE
Date of Incident
Date Filed
Mileage 4,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

WHEN THE VEHICLE IS PERFORMING A REGENERATION, AND YOU ARE GOING UP AN INCLINE, THE ENGINE CAN SHAKE AND VALVE KNOCKING CAN BE VIOLENT ACCOMPANIED BY A LOSS OF SPEED AND POWER. THE FIRST VIOLENT INCIDENT THAT HAPPENED WAS GOING UP A NARROW MOUNTAIN ROAD AND FORTUNATELY NO ONE WAS INJURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP AND CONTACTED FORD CORPORATE MULTIPLE TIMES AND THEY ARE UNABLE TO CORRECT THE ISSUE AND UNWILLING TO SPEND ENOUGH TIME TO WITNESS THE ISSUE THEMSELVES. THE LOSS OF POWER OCCURS UNEXPECTEDLY AND COULD CAUSE SOMEONE TO LOSE POWER WHILE MERGING ONTO A HIGHWAY WHICH IS UNSAFE OR CAUSE THE VEHICLE BEHIND YOU TO REAR END YOUR VEHICLE WHEN THE POWER LOSS OCCURS GOING UP HILL.

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