NHTSA Complaint #10749071 — 2010 FORD FLEX

WHEN WE TURN THE CAR ON THE POWER STEERING WARNING LIGHT FLASHES AND THE POWER STEERING GOES OUT (THE STEERING WHEEL SHIFT TO THE RIGHT AND IT BECOMES MANUAL STEERING AND VERY HARD TO TURN THE WHEEL STRAIGHT).IT GOES DIRECTLY INTO MANUAL MODE. WE TURN THE CAR OFF AND BACK ON AND THE LIGHT DISAPPEARS AND THE ELECTRIC POWER STEERING IS WORKING AGAIN. IT HAS HAPPEN THIS WAY SEVERAL TIMES OVER THE PAST 2 WEEKS. WE HAVE A FORD FLEX 2010 ECO BOOST THAT HAS THE ELECTRIC POWER STEERING SYSTEM. WE TOOK TO THE DEALERSHIP AND THEY ARE STAYING WE NEED TO REPLACE THE STEERING CONTROL BOX. IT'S FAULTY AND A VERY EXPENSIVE FIX. BUT WE DO NOT FALL UNDER THE RECALL FOR THE FORD FLEX SINCE THAT IS FOR THE 2011 AND CURRENT. IT'S THE SAME ISSUE THE OTHER FORD FLEX'S ARE HAVING WITH THE POWER STEERING. I'VE READ ON NUMEROUS FORUM THAT THIS ISSUE IS HAPPENING ALSO WITH THE 2010 ECO BOOST FORD FLEX. VERY SCARY IF THIS HAPPENS WHILE DRIVING WITH KIDS IN THE CAR AND THE STEERING GOES OUT. THIS IS JUST ONE OF MANY ISSUES WE HAVE HAD WITH THIS CAR INCLUDING HAVING TO REPLACE THE THROTTLE BODY DUE TO THE CAR JERKING AND ENGINE REVVING UP WHILE AT IDLE, GRINDING BREAKS WHICH WE KEEP BEING TOLD IS NORMAL AND PREMATURE TIRE WEAR.