NHTSA Complaint #10746994 — 2013 FORD EDGE

LEFT REAR DOOR AJAR WARNING MESSAGE STAYS ON, EVEN WHEN THE DOOR IS CLOSED. THE INTERIOR/DOME LIGHTS STAY ON WHILE DRIVING, EVEN AT NIGHT TIME, SO IT IS HARD TO SEE TO DRIVE. THE DOME LIGHTS STAY ON AS EVEN AFTER THE CAR IS PARKED AND TURNED OFF. THE DOORS DO NOT LOCK WHILE WE ARE INSIDE OUR VEHICLE. THIS IS A HUGE SAFETY ISSUE FOR MYSELF, AND MY GROWING FAMILY. FOR ONE, NOT BEING ABLE TO LOCK THE DOORS TO KEEP OURSELVES PROTECTED AND SAFE INSIDE OUR VEHICLE HAS ME VERY CONCERNED. THIS VEHICLE IS SUPPOSE TO BE OUR FAMILY CAR THAT I FEEL SAFE AND SECURE IN WITH MY SPOUSE AND CHILDREN. ALSO, DRIVING AT NIGHT WHILE THE DOME LIGHTS CONTINUE TO STAY ON PREVENTS ME FROM SEEING EVERYTHING PROPERLY AT NIGHT. I SERIOUSLY FEAR FOR THE SAFETY OF MY FAMILY WHILE DRIVING THIS VEHICLE THIS WAY. THIS IS OUR FAMILY CAR THAT NEEDS THIS DOOR LATCHED REPLACED DUE TO A FAULTY LATCH. PLEASE, SEND OUT THE RECALL. HELP ME PROTECT MY FAMILY AND THOSE AROUND ME FROM ANY ACCIDENTS THAT MAY HAPPEN DUE TO THIS FAULTY DOOR LATCH. I HOPE THIS REACHES SOME ONE WHO CAN HELP PREVENT MY FAMILY FROM ANY ACCIDENTS, AND WHO WILL HELP OTHERS STAY SAFE THAT HAVE THIS VEHICLE PROBLEM. THANK YOU FOR READING MY CRY FOR HELP. *TR....UPDATED 10-27-15 *BF THE CONSUMER STATED WHEN THE DOOR WAS LOCKED. THE ALARM KEPT GOING OFF, BECAUSE THE SYSTEM WAS DETECTING THE LEFT REAR DOOR WAS OPENED. ALSO, THE INTERIOR LIGHTS KEPT COMING ON FOR A WHILE, AND EVENTUALLY THEY WENT OUT. THEY WOULD COME ON PERIODICALLY SINCE THE SYSTEM SENSED THE LEFT REAR DOOR WAS AJAR. UPDATED 01/15/16.*JB