NHTSA Complaint #10735487 — 2007 MAZDA CX-9 STEERING

Complaint Details

ODI Number	10735487
Vehicle	2007 MAZDA CX-9
Component	STEERING
Date of Incident	July 12, 2015
Date Filed	July 21, 2015
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE DRIVING ON THE HIGHWAY COMING HOME FROM A TRIP I NOTICED THAT EVERY TIME I HIT A SMALL BUMP THE FRONT END WOULD MOVE ONE DIRECTION AND THEN COME BACK HARD THE OTHER WAY. WHEN I RETURNED HOME I TOOK THE CAR TO MY MECHANIC WHO INFORMED MY THAT MY LOWER BALL JOINTS WERE EXTREMELY LOOSE (1/2" OF MOVEMENT) AND THAT I WAS LUCKY THEY DID NOT FALL OUT. HE ALSO SAID IT WAS SO BAD THAT IT WASN'T EVEN SAFE FOR HIM TO TEST DRIVE THE CAR. BOTH SIDES HAD TO HAVE THE FOLLOWING REPLACED: OUTER TIE ROD, LOWER CONTROL ARM/BALL JOINT, AND THE SWAY BAR LINK. I FEEL VERY FORTUNATE THAT I DID NOT HAVE A WHEEL COME OFF WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY AS OTHERS HAVE EXPERIENCED WITH THIS SAME ISSUE.

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