NHTSA Complaint #10732586 — 2011 FORD EXPLORER

WHILE IDLING AND WHILE GETTING CAR UP TO SPEED THE AC COOLING MAKES A WEAK SOUND AND DOES NOT PRODUCE COOL AIR. WHILE IDLING THE CAR OVERHEATS WHEN THE AC IS ON AND BLOWS HOT AIR. DUE TO THE EFFECT THIS IS A CAR WITH LESS THAN 60,000 MILES ON IT THE AC SHOULD STILL BE IN OPERATIONAL CONDITION GIVEN IT'S ONLY USED 2-3 MONTHS A YEAR SINCE OWNERSHIP. CAR WILL ALSO OVERHEAT WHILE IT'S BLOWING HEAT DURING WINTER MONTHS. ENGINE COOLANT IS AT OPTIMUM LEVELS AND CAR WILL SMOKE WHILE EXHAUST IS ON. THIS NEEDS TO BE ADDRESSED AND AN INVESTIGATION SHOULD BE DONE AS READING NUMBERS REVIEWS ON-LINE THIS IS AN ONGOING ISSUE WITH ALL FORD MODEL VEHICLES, AVERAGE COSTS TO REPAIR ARE OVER $2,000 TO REPLACE WHAT SHOULD BE A NEW AC SYSTEM, WE SHOULD NOT BE HAVING TO REPLACE THE ENTIRE SYSTEM DUE TO KNOWN FAILURE BY FORD.