NHTSA Complaint #10731678 — 2003 FORD WINDSTAR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A RIGHT TURN, A LOUD NOISE EMITTED FROM THE REAR DRIVER SIDE WHEEL. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE WHEEL WAS BENT IN TOWARDS THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.