NHTSA Complaint #10730177 — 2012 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10730177
Vehicle	2012 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	June 17, 2015
Date Filed	June 24, 2015
Mileage	22,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 30 MPH, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE AIR VENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAL DID NOT PROPERLY PROTECT THE VEHICLE FROM WATER. AS A RESULT, WATER ENTERED THE VEHICLE AND SHORTED OUT THE ELECTRICAL SYSTEM. IN ADDITION, THE RECEIVER DRYER, BLOWER RESISTER, AND GASKET CAP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

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