NHTSA Complaint #10730104 — 2002 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10730104
Vehicle	2002 FORD ESCAPE
Component	SUSPENSION
Date of Incident	June 23, 2015
Date Filed	June 24, 2015
Mileage	190 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

DRIVING ABOUT 25MPH HEAR A LOUD CLUNCK LOST CONTROLL OF VEHICLE BREAK PEDLE TO THE FLOOR TRUCK STILL MOVING HAD TO USE ER BRAKE TO STOP. GOT OUT PASSANGER FRONT TIRE WAS TURNED COMPLETLY DIFF WAY, THE BALL BEARER WAS DETACHED, THIS COULD HAVE KILLED ME IF I WAS ON FREEWAY! CALLED FORD THEY CONTINUED TO TELL ME THIS WASNT PART OF RECALL CALLED MEHCANIC SAID THE SUBFRAME SO RUSTED IT HAS COMPLETLY DETACHED FROM BALL BEARERS CAUSING TIRE TO BASICALLY FALL OFF. FORD WILL NOT FIX IT, GAVE ME EVERY OTHER ALTERNITIVE ON WHAT IT COULD BE. I HAD IT TOWED TO MY HOUSE, FORD WONT HAVE IT TOWED TO THE LOT TO LOOK AT IT AND ON TOP OF THAT WONT SEE IT FOR A WEEK IF I DO GET IT TOWED UP THERE! WHAT A MESS. ILL NEVER SHOP WITH THEM AGAIN. THEY WONT CARE UNTIL THIS KILLS SOMEONE.

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