NHTSA Complaint #10725541 — 2005 HONDA ODYSSEY STRUCTURE:BODY

Complaint Details

ODI Number	10725541
Vehicle	2005 HONDA ODYSSEY
Component	STRUCTURE:BODY
Date of Incident	June 11, 2015
Date Filed	June 16, 2015
Mileage	153,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

BOTH MY SIDE DOORS HAVE BEEN BEEN MAKING NOISE. THEN MY PASSENGER SIDE DOOR WOULD NOT OPEN. WE USED THE DRIVERS SIDE REAR DOOR INSTEAD. ON THURSDAY, JUNE 11, 2015 WHILE OPENING IT THE ENTIRE DOOR FELL OFF AND SMASHED MY FOOT. BRUISING AND SWELLING ON MY BIG TOE BUT NOTHING TO GO TO ER OVER. ICED IT AND STILL HURTING A FEW DAYS LATER. CALLED HONDA AND THEY SAID IT WAS NORMAL WEAR AND TEAR. MY RESPONSIBILITY. OUT OF WARRANTY. RESEARCHED ONLINE AND THIS IS A VERY COMMON ISSUE. DOORS FALLING OFF THEIR VANS! SEEMS RIDICULOUS AND TIME FOR A RECALL. CUSTOMER SERVICE REP SAID THAT IT WAS MY CAR AND THEY WERE NOT RESPONSIBLE TO REPAIR IT. I SAID THAT COINCIDENTALLY I JUST HAD MY VAN IN FOR A RECALL (FUEL PUMP - WAS SMELLING GAS WHILE DRIVING IT) SO THAT'S NOT ENTIRELY TRUE. SOME THINGS THEY DO FIX FOR FREE. THIS SEEMS LIKE A MAJOR PROBLEM. I OPENED THE DOOR FOR MY 9-YEAR-OLD DAUGHTER TO GET INTO THE CAR. WHAT IS THE DOOR FELL ON HER?

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