NHTSA Complaint #10725191 — 2012 HYUNDAI SONATA

ENGINE RATTLING SOUND UPON ACCELERATION AND OIL BURNING FAST.BROUGHT INTO DEALERSHIP 3X FOR THE SAME CONCERN. TWICE WHILE IT WAS STILL UNDER WARRANTY. SENT HOME SAYING THEY COULDN'T FIGURE IT OUT. EVEN ASSURED US IT WAS NOTHING SERIOUS. ON THIRD TIME (60,800 MI), CAR BURNED THROUGH OIL AND OIL LIGHT CAME ON, RATTLING SOUNDS CAME BACK, STEREO STOPPED WORKING, CAR DIED (NEW STARTER NEEDED). DEALERSHIP INSPECTED IT AND SAID THEY FIGURED IT OUT THIS TIME (HOW CONVENIENT THAT THEY FINALLY DID RIGHT AFTER THE WARRANTY EXPIRED), SUGGESTED A BRAND NEW ENGINE. SAYS THERE WAS TONS OF SLUDGE AND METAL SHAVING IN THE OIL. THEY CITED 'OWNER NEGLECT'. WE PROVIDED THEM EVERY DOCUMENTATION OF MAINTENANCE AND CONSISTENT OIL CHANGES. DENIED HONORING OUR WARRANTY. DID RESEARCH AND FOUND 2011-2012 SONATAS HAVE A MANUFACTURING ENGINE DEFECT. PEOPLE ALL HAVE SAME ISSUES AND OUTCOMES WITH THEIR CARS. HYUNDAI WILL NOT EVEN LOOK AT OUR PROOF OF MAINTENANCE AND CONTINUE TO DENY THERE IS AN ISSUE WITH THEIR ENGINE.