NHTSA Complaint #10724732 — 2012 CADILLAC SRX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10724732
Vehicle 2012 CADILLAC SRX
Component SUSPENSION
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT'S VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION). WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE WHEEL BEARING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 09/18/15*LJ

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