NHTSA Complaint #10721098 — 2012 FORD EDGE

THE DRIVER DOOR LATCH IS DEFECTIVE THUS FAILING TO NOTIFY THE SENSOR THAT THE DOOR IS ACTUALLY CLOSED. THE DOOR, ALTHOUGH CLOSED, REGISTERS OPEN. THE DOOR AJAR WARNING SOUNDS ON THE DASH BOARD, DOME LIGHTS STAY ON AND DOORS DO NOT LOCK. I AM CONCERNED THAT THE DEFECTIVE LATCH MAY AFFECT AIRBAG DEPLOYMENT BECAUSE THE DOORS INTERMITTENTLY FAIL TO LOCK. I BEGAN SEARCHING FORD FORUMS ONLY TO FIND THAT THIS IS AN ISSUE FOR MANY FORD OWNERS. I CONTACTED FORD MOTOR CORPORATION ONLY TO BE INFORMED THAT THEY KNEW NOTHING OF THIS ISSUE. IT WOULD BE APPROPRIATE FOR FORD TO ACKNOWLEDGE THIS ISSUE, REPAIR THE FAULTY PART AT THEIR EXPENSE, AND CONTINUE TO FOLLOW INDUSTRY STANDARDS BEST PRACTICES.