NHTSA Complaint #10721090 — 2013 FORD C-MAX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10721090
Vehicle	2013 FORD C-MAX
Component	ELECTRICAL SYSTEM
Date of Incident	July 16, 2014
Date Filed	May 22, 2015
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY "REGULAR" BATTERY DIED AND NEEDED TO BE JUMP STARTED ON 16 JUL 14. I NOTED THAT MY CLOCK/DATE ON THE DASHBOARD HAD STOPPED WORKING AT THE SAME TIME. THE DEALERSHIP CHECKED THE COMPUTER BUT DIDN'T FIND THE CAUSE. THE SAME THING OCCURRED ON 16 NOV 14. THIS TIME THE COMPUTER SHOWED THAT THE BATTERY WAS BAD, AND THE DEALERSHIP REPLACED IT UNDER THE WARRANTY. I AM A VERY LOW MILEAGE DRIVER. I WAS VERY CAREFUL TO MAKE SURE THAT THE CAR WAS LOCKED AND ELECTRICAL ACCESSORIES WERE SHUT OFF AFTER THE JULY INCIDENT.

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