NHTSA Complaint #10717524 — 2014 TOYOTA CAMRY

IN JUNE 2014 I BOUGHT A 2014.5 CAMRY BRAND NEW. DURING THE FIRST WEEK I DROVE IT THE ACCELERATOR WOULD NOT SPEED UP AFTER PRESSING DOWN & HESITATED AS WELL TRYING TO CATCH UP. I REPORTED THIS TO TOYOTA OF ORLANDO & WAS INFORMED IT WAS LEARNING MY DRIVING TECHNIQUES AFTER A TEST DRIVE. THE REPORT WAS NEVER DOCUMENTED BY THE SERVICE DEPARTMENT & I HAD TO IDENTIFY WHO DROVE ME FOR THE PROBLEM I REPORTED TO PROVE I ACTUALLY REPORTED IT. IT WAS STATED HE JUST FORGOT. THIS KEPT HAPPENING VERY FREQUENTLY & AFTER ANOTHER DRIVER RANDOMLY DROVE MY CAR & ASKED WHAT WAS WRONG I IMMEDIATELY TOOK IT IN AGAIN NOV 27,2014. THEY DID NOTHING. I WAS REFUSED TO BE SEEN AFTER SCHEDULING AN APPOINTMENT WITH TOYOTA OF CLERMONT, FL & THEY HEARD OF MY PROBLEM. THE PROBLEM PERSISTED. DECEMBER 28, 2014 AS I WAS DRIVING WITH PEOPLE IN MY CAR, THE ENGINE CUT OFF AT 55 MPH. I PRESSED THE ACCELERATOR ALL THE WAY DOWN & IT CONTINUED TO DECLINE. THIS WAS REPORTED THE NEXT MORNING. I WAS TOLD TO PARK MY CAR BECAUSE EVERYONE WAS ON VACATION & NOT TO DRIVE IT. THEY WOULD NOT RENT A CAR FOR ME IN THE MEANTIME. ONCE I WAS ABLE TO BE SEEN IT COULD NOT BE DUPLICATED. THIS HAPPENED AGAIN WITH MY CHILDREN IN JANUARY 2015 & WAS ALSO RECORDED BY A PASSENGER RIDING WITH ME. AFTER THAT OCCASION EVERY SIGNAL LIGHT CAME ON. I TOOK IT BACK TO A DIFFERENT TOYOTA OF CENTRAL FLORIDA DEALER & REPORTED THE PROBLEM & THE MECHANIC STATED NOBODY FROM TOYOTA ORLANDO ATTEMPTED TO CONTACT OR CALL THE SERVICE TECH LINE TO FIND THE PROBLEM. THEY ADDED A CODE TO FIX IT AND I LEFT. AFTER 1000 MILES OF DRIVING THE HESITATION STARTED AGAIN & ALSO THE GEARS COULD BE FELT CHANGING BY THE MECHANIC WHO TEST DROVE IT WITH ME. THE TOYOTA DEALERSHIP AT CENTRAL FLORIDA GAVE ME A REPAIR ORDER & THEN A TOTALLY DIFFERENT REPAIR ORDER TO CORPORATE. I'VE WRITTEN THE MANUFACTURER DEMANDING MY MONEY BACK & THEY CONSTANTLY GIVE ME FALSE INFORMATION. MY JOB WAS LOST DUE TO NO RELIABLE TRANSPORTATION AND I'M STILL WAITING TO GO TO A LEMON LAW HEARING THAT WILL HOPEFULLY BE SCHEDULED SOON.