NHTSA Complaint #10712889 — 2009 DODGE RAM 1500

DEFROSTER DOES NOT WORK, BLOWER EMITS AIR (COLD) BUT ONLY TO FLOOR. LOUD POPPING NOISE FROM AIR BOX, FOUND ACTUATORS WERE MALFUNCTIONING. NEARLY CAUSED COLLISION WITH ONCOMING TRAFFIC. CONTACTED CHRYSLER FOR RECALL STATUS AND THEY CLAIMED TRUCK WAS UNDER THIS RECALL, HOWEVER TRUCK HAD BEEN INSPECTED AND FOUND TO HAVE NO PROBLEMS WITH REGARDS TO AIR BOX ACTUATORS. I SUBSEQUENTLY FOUND OUT FROM A NAMELESS DODGE TECHNICIAN THAT THEY WERE INSTRUCTED TO ENGAGE AIR SYSTEMS FOR THE INSPECTION AND IF NO APPARENT MALFUNCTION IS FOUND THEY WERE TO PASS THE RECALL AND WRITE IT OFF. I AM OUTRAGED THAT YET ANOTHER CORPORATE ENTITY IS PREYING ON AMERICAN CONSUMERS AND GETTING BY WITH IT, WHILE CLAIMING TO STAND BEHIND THEIR PRODUCT AND IT'S ENGINEERING. I ASKED CHRYSLER WHAT REPAIR WAS NEEDED. THEY REPLIED" AIR BOX CIRCULATION DOORS BAD. WOULD NEED BOX REMOVED AND REPLACE 5 ACTUATORS AND DOORS. COST WOULD BE $800 TO $1000 DOLLARS. THIS IS A SAFETY ISSUE 3/4 OF THE YEAR. I NOW HAVE BEEN NOTIFIED BY DODGE OF ANOTHER RECALL FOR MY TRUCK REGARDING THE AXLE PINION NUT. I BELIEVE THIS RECALL WILL RECEIVE THE SAME ATTENTION THEY GAVE TO MY AIR BOX ISSUE AND THEREFORE AM ATTEMPTING TO TAKE ACTION WITH THIS COMPLAINT. WILL SOMEONE PLEASE MAKE THESE CORPORATE PENNY PINCHING SOBS STAND UP AND TAKE RESPONSIBILITY FOR THEIR POOR ENGINEERING!!!! *TR