NHTSA Complaint #11219309 — 2009 DODGE RAM 1500

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE HEATER, DEFROSTER, AND AIR CONDITIONER MALFUNCTIONED. IN ADDITION, THE TRANSMISSION FAILED WHILE THE VEHICLE WAS TURNING INTO A DRIVEWAY. THE VEHICLE WAS TOWED TO BUTTE'S MILE HIGH CHRYSLER JEEP DODGE RAM (3883 HARRISON AVE, BUTTE, MT 59701,(406) 565-4410) AND REPAIRED UNDER WARRANTY. THE CONTACT HAD TO PAY FOR A LOANER VEHICLE BECAUSE THEY EXCEEDED THE MILEAGE LIMITATION DUE TO THE DISTANCE FROM THEIR HOME TO THE DEALER. THE CONTACT ALSO STATED THAT THE HEADLIGHT SWITCH DID NOT ACTIVATE THE HEADLIGHTS; THEREFORE, THE CONTACT HAD TO USE THE HIGH BEAMS. THE CONTACT REPAIRED THE HEADLIGHTS THEMSELVES. THE HEATER AND AIR CONDITIONER WERE NOT UNDER WARRANTY AND WERE REPAIRED BY THE CONTACT, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 76,000.