NHTSA Complaint #10705111 — 2011 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10705111 |
| Vehicle | 2011 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 57,606 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
WENT TO TAKE OFF FROM A STOP SIGN AND NOTICED I DID NOT HAVE THE POWER IT USUALLY DOES. DROVE APPR 3 MILES, CAME TO A STOP LIGHT. THE OIL LIGHT CAME ON AND THE CAR STALLED. STARTED THE VEHICLE BACK UP, DROVE APPR 3/4 MILE TO THE NEAREST GAS STATION WITH FLASHERS ON AND <20 MILES PER HOUR, ALL THE WHILE THE CAR WAS HESITATING AND KNOCKING/TAPPING. I CALLED MY HUSBAND WHO CAME TO GET ME. WE CHECKED THE OIL AND IT WAS BARELY REGISTERING OIL. WE PURCHASED 2 QUARTS AND DROVE THE CAR APPR 2.5-3 MILES HOME. THE NEXT DAY MY HUSBAND DROVE IT DOWN THE ROAD ABOUT A MILE. IT WAS RUNNING VERY ROUGH WITH KNOCKING/TAPPING AND HESITATION. THEN THE CHECK ENGINE LIGHT CAME ON. HE CALLED THE HYUNDAI DEALER AND HAD IT TOWED AS WE WERE STILL UNDER WARRANTY. THEIR DIAGNOSIS WAS NO OIL, LACK OF MAINTENANCE YET THERE WAS NO OIL LEAK OR BURNING OF OIL. SINCE THIS IS "OUR FAULT" ACCORDING TO THE DEALER, IT WILL NOT BE COVERED UNDER WARRANTY AND WE NEED A NEW ENGINE AT $6,000+. WE HAVE DONE REGULAR MAINTENANCE ON IT SINCE WE PURCHASED IT SEPT 2014 - 2 OIL CHANGES IN 7 MONTHS, THE LAST CHANGE BEING THE 1ST WEEK OF JANUARY. MY HUSBAND DOES OUR OIL CHANGES (HE USED TO WORK AT GOODYEAR AND HAS DONE OIL CHANGES SINCE HE WAS A TEENAGER) SO WE HAVE NO RECEIPTS FROM OIL PURCHASES AT WALMART. *TR
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