NHTSA Complaint #10705089 — 2011 FORD EXPLORER

SEVERAL OCCASIONS TURNING ON VEHICLE SYSTEM REPORTS POWER STEERING ASSIST FAULT, SERVICE ADVANCE TRACTION CONTROL - POWER STEERING FAILED, AND STEERING WHEEL VERY DIFFICULT TO TURN. TURNING OFF AND BACK ON HAD MADE IT GO AWAY BEFORE, THEN DID NOT. POWER STEERING ASSIST SERVICE ADVANCE TRACTION AND TERRAIN MANAGEMENT SYSTEMS ALL FAILED, TRUCK NEARLY IMPOSSIBLE TO STEER. I BELIEVE THIS TO BE AN EXTREMELY DANGEROUS ISSUE, IF POWER STEERING GOES OUT, AND THE WHEEL IS THAT DIFFICULT TO TURN DRIVING IN ANY CONDITION BECOMES A POTENTIALLY HAZARDOUS ACTIVITY. I LIVE IN A RURAL AREA, ROADS ARE VERY CURVY, OFTEN SCATTERED WITH LOOSE DEBRIS (SAND, SALT, GRAVEL) IF PAVED, OR JUST GRAVEL IN SOME AREAS, AND SAFE NAVIGATION OF THESE ROADS TO GET TO MY HOME WOULD BE IMPOSSIBLE. I HAVE DISCOVERED THAT FORD HAS ISSUED A RECALL FOR VEHICLES ASSEMBLED IN THE CHICAGO PLANT, BETWEEN 5/2010 AND 2/2012, FOR EXACTLY THIS PROBLEM, AND THOUGH THIS VEHICLE MEETS THOSE CRITERIA, THERE IS NOT A RECALL ON MY VEHICLE. *TR