NHTSA Complaint #10704581 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	10704581
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	April 4, 2015
Date Filed	April 8, 2015
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I WAS DRIVING ON THE HIGHWAY (295 SOUTH TOWARDS WASHINGTON DC) AND WHEN I TRIED TO ACCELERATE, NOTHING HAPPENED. WHEN I EXAMINED THE DASHBOARD, ALL OF THE LIGHTS WERE ON. AS A PRECAUTION, I PULLED OVER TO THE SHOULDER. AFTER BRINGING THE CAR TO A STOP I NOTICED A BURNING SMELL. AFTER OPENING THE HOOD I DISCOVERED SMOKE COMING FROM THE ENGINE AREA. I TRIED TO START THE CAR BUT TO NO AVAIL. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE AND THE CAR WAS TOWED BACK TO POHANKA HYUNDAI IN CAPITAL HEIGHTS MD. AFTER AN INSPECTION OF THE VEHICLE, THE TECHNICIAN DISCOVERED NO OIL WAS FOUND ON THE DIP STICK AND THE ENGINE HAD LOCKED UP! AS I PULLED UP MY LAST OIL CHANGE RECORD IT SHOWED I RECEIVED 5 QTS OF 5W20 SYNTHETIC BLEND OIL AT 110,641 MILES. I TOLD THE TECHNICIAN THAT I NEVER HAD ANY LEAKS OR KNOCKING SOUNDS. ALSO I NEVER HAD MY CHECK ENGINE LIGHT ILLUMINATE. IT AMAZED ME HOW AFTER 5000 MILES NO OIL WAS IN ENGINE AND I HAD NO APPARENT AND VISIBLE LEAKS. *TR

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