NHTSA Complaint #10704180 — 2013 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BECAME EXTREMELY HOT AND THE WINDOW FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REAR WINDOW SWITCHES ON BOTH SIDES WERE REMOVED. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.