NHTSA Complaint #10668516 — 2013 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10668516
Vehicle	2013 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	April 15, 2014
Date Filed	December 27, 2014
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY REAR QUARTER VENT WINDOWS WERE ON A RECALL AND I TOOK IT TO THE DODGE DEALERSHIP (MAY 2014) WHERE THEY DISCONNECTED THE AUTOMATIC SWITCH TO THE WINDOWS. IT HAS NOW BEEN NON-OPERATIONAL SINCE THEN. I HAVE CONTACTED DODGE CORPORATE OFFICES AND THE DEALERSHIP ON A ROUTINE BASIS TO BE CONSTANTLY TOLD THEY HAVE NO IDEA WHEN THIS WILL BE REPAIRED. THIS IS BEYOND A REASONABLE TIME TO FIX SOMETHING LIKE THIS. PLEASE HELP ME AS I WOULD LIKE TO HAVE MY WINDOWS OPERATIONAL. DODGE SIMPLY DOES NOT SEEM TO CARE AND HAVE NO INTEREST OR PRIORITY IN REPAIRING THIS DEFECT. THANKS *TR

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