NHTSA Complaint #10703975 — 2014 BUICK ENCLAVE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10703975
Vehicle 2014 BUICK ENCLAVE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

WHEN THE INTERIOR PANEL IS LIT UP, THE CONTROLS IN THE MIDDLE ROW FOR THE AC/HEATER GET VERY HOT. THE FRONT AC/HEATER CONTROLS DO NOT HAVE THIS ISSUE, ONLY IN THE MIDDLE ROW. I BROUGHT IT UP TO THE DEALER WHEN I TOOK IT IN TO GET THE OIL CHANGED AND THEY REALLY DID NOT SEEM TO CARE. THIS CONCERNS ME BECAUSE I OFTEN HAVE MY GRANDCHILDREN IN THE MIDDLE ROW. I DO NOT WANT THEM BURNING THEMSELVES ON THE CONTROLS. IT IS NOT JUST WARM, BUT VERY HOT. I DO NOT WANT A FIRE STARTING IN MY CAR OR CHILDREN GETTING BURNED. WHEN THE FRONT VEHICLE LIGHTS ARE ON, THESE CONTROLS ARE AUTOMATICALLY ILLUMINATED. *TR

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