NHTSA Complaint #10703821 — 2013 FORD C-MAX HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10703821
Vehicle	2013 FORD C-MAX HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	February 18, 2014
Date Filed	April 5, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

PURCHASED VEHICLE IN MAY 2013 AND SINCE THEN 4-5 TIMES THE BATTERY HAS GONE DEAD WHILE THE VEHICLE WAS JUST SITTING PARKED. SOMETIMES FOR JUST A FEW HOURS. NOTHING HAD BEEN LEFT ON IN THE INTERIOR AND THE HEADLIGHTS ARE SET TO AUTOMATIC. HAVE HAD CAR TOWED TO DEALER 2-3 TIMES BUT THEY NEVER FIND A PROBLEM. LAST TIME IT HAPPENED WAS JUST UNDER A MONTH AGO AND I HAD IT JUMPED. THE CAR HAD BEEN SITTING FOR A COUPLE DAYS. MY HUSBAND TOOK IT TO WORK LAST NIGHT (4/4/15) AND CAME HOME AROUND 8AM. THE CAR SAT IN THE DRIVEWAY UNTIL 9:30PM WHEN HE WENT TO LEAVE FOR WORK AND IT WAS DEAD AGAIN. THIS IS A PERVASIVE PROBLEM AND NEEDS TO BE ADDRESSED MORE FULLY THAN JUST ASKING PEOPLE TO NOT LEAVE THINGS PLUGGED IN. *TR

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