NHTSA Complaint #10702571 — 2012 FORD EDGE

THE NET EFFECT IS THAT THE CAR'S INTERIOR LIGHTS WILL NOT GO OFF NOR WILL THE DOORS LOCK WHEN THE CAR IS IN MOTION MAKING IT DIFFICULT TO SEE AT NIGHT AND IMPOSSIBLE TO SECURE THE DOORS FROM BEING OPENED AT ANY SPEED. HISTORY: IN DEC 2014 MY FORD EDGE DRIVERS DOOR "OPEN" INDICATOR WOULD OCCASIONALLY NOT TURN OFF AFTER THE DOOR HAD BEEN SECURELY CLOSED. THIS HAPPENED ABOUT ONCE A WEEK AND BY CLOSING THE DOOR WITH A BIT MORE FORCE WOULD IT THEN TURN OFF. OVER THE NEXT THREE MONTHS THE INDICATOR LIGHT WOULD WORK FOR A PERIOD OF TIME AND THEN FAIL AGAIN. STARTING IN FEBRUARY 2015 THE LIGHT BECAME MORE DIFFICULT TO GET TO GO OFF UNTIL MARCH WHEN THE INDICATOR LIGHT NEVER GOES OFF. THE EFFECT OF THE DOOR NOT REGISTERING AS CLOSED CAUSES THE INTERIOR LIGHTS TO REMAIN ON, THE DOORS NOT TO LOCK AND THE OCCASIONAL DINGING THAT THE DOOR IS OPEN. ALTHOUGH CAPABLE OF BEING DRIVEN THIS MAKES THE CAR UNSAFE AS THE DOORS ARE IMPOSSIBLE TO LOCK WHEN THE VEHICLE IS IN MOTION AT ANY SPEED AND THE INTERIOR LIGHTS REMAIN LIT MAKING IT VERY DIFFICULT TO SEE AT NIGHT. *TR