NHTSA Complaint #10700656 — 2011 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10700656
Vehicle 2011 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 56,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

WAS DRIVING THE CAR WHEN I NOTICED SOME "CLICKING" NOISES COMING FROM THE ENGINE. I IMMEDIATELY BEGAN EXPERIENCING SEVERE ENGINE POWER LOSS AND, AS I WAS ON MY WAY HOME FROM WORK AND A LOCAL HYUNDAI DEALER WAS NEARBY, I WENT THERE. UPON ARRIVAL, I ADVISED THE SERVICE PERSON OF THE SYMPTOMS I'D EXPERIENCED. AFTER A CALL FROM THE DEALER THE NEXT DAY, I WAS ADVISED THAT HYUNDAI WANTED THEM (THE DEALER) TO COMPLETELY TEAR THE ENGINE DOWN TO TAKE PICTURES OF THE INTERNALS TO ASSESS THE DAMAGE. THE REPRESENTATIVE ALSO TOLD ME THAT THE OIL WAS EXTREMELY LOW ON THE DIPSTICK, SO LOW THAT IT DIDN'T EVEN REGISTER. NOTE: THE CAR WAS NEXT SCHEDULED TO RECEIVE AN OIL CHANGE AT 57,600 MILES, AND THIS OCCURRED AT 56,000. A FEW DAYS LATER, I HEAR BACK THAT "HYUNDAI" HAD DECLINED THE WARRANTY COVERAGE, SO I CONTACTED HYUNDAI AND THEY STATED THAT THE DEALERSHIP IS THE ONE WHO HAD IN FACT DENIED THE WARRANTY COVERAGE, AND WOULD BE CONTACTING THEM TO UNDERSTAND THE REASON(S) FOR THE DENIAL. AFTER RESEARCHING THE ISSUES, I'VE FOUND A LAWYER OPENING A CLASS ACTION LAWSUIT, AS OTHERS HAVE REPORTED THIS SAME ISSUE. LAWYER: HTTP://WWW.CHIMICLES.COM/2011-HYUNDAI-SONATA-ENGINE-FAILURE-CLASS-ACTION-LAWSUIT?POST-SUBSCRIPTIONS-STATUS=SUBSCRIBE COMPLAINTS: HTTP://WWW.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2011/ENGINE/ENGINE_SEIZED.SHTML. *TR

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