NHTSA Complaint #10695510 — 2011 FORD FIESTA

I WAS LEAVING WORK AND UNLOCKED MY CAR WITH MY REMOTE KEY IN ORDER TO GET IN. I HAD BEEN TO PANERA BREAD AROUND 3:00PM FOR LUNCH AND EVERYTHING WAS FINE SO I GOT IN THE DRIVERS SIDE AND STARTED TO LEAVE THE PARKING LOT. AS SOON AS I STARTED (TURNED RIGHT) ONTO THE HIGHWAY, I HEARD WIND FROM THE BACK (LOUDER THAN USUAL) AND MY DOOR WAS FLAPPING OPEN! I WAS GLAD A CAR DIDN'T DIVE BY AND RIP OFF MY DOOR! I PULLED OFF (WHILE HOLDING THE DOOR BACKWARDS AWKWARDLY AND UNSAFELY) INTO THE TARGET PARKING LOT. I TRIED TO SHUT THE DOOR BUT IT JUST BOUNCED BACK, I TIRED TO HOLD SHUT AND LOCK IT BUT IT WOULDN'T LOCK. THE LATCH WAS BROKEN OR NOT FUNCTIONING. I HAD TO BUY PAINTERS TAPE TO MAKE SURE MY DOOR DIDN'T FLY OPEN ON THE WAY HOME. I TOOK TO FORD AND THEY SAID IT WAS $400 TO FIX. I TOLD THEM THAT THIS WAS PROBABLY GOING TO BE LIKE THE TRANSMISSION, WHERE I COMPLAINED TWICE ABOUT IT, THEY SAID IT WAS NORMAL, AND THEN THEY RECALLED IT 2 YEARS LATER, SO I JUST MADE SURE I HAD A RECEIPT OF MY VISIT. I HOPE THE REST OF MY DOORS DON'T FLY OPEN TOO. *TR