NHTSA Complaint #10693291 — 2014 MAZDA CX-5

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10693291
Vehicle	2014 MAZDA CX-5
Component	VISIBILITY/WIPER
Date of Incident	March 4, 2015
Date Filed	March 10, 2015
Mileage	19,998 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WAS DRIVING MY 2014 MAZDA CX-5 IN INCLEMENT WEATHER (SNOWING). HIT A SMALL POT HOLE AND HEARD A LOUD CRACK FROM WITHIN THE CAR BUT WAS NOT SURE WHERE IT CAME FROM. WHEN I GOT TO WORK, I CHECKED THE TIRES AND THE EXTERIOR OF THE CAR FOR DAMAGE. THERE WAS NONE. THE NEXT DAY I NOTICED A SIX INCH CRACK IN MY WINDSHIELD, MIDWAY DOWN, STARTING FROM THE FRAME OF THE WINDOW ON THE DRIVERS SIDE, STRAIGHT INWARD. NEEDLESS TO SAY, AS I DRIVE THE CAR MORE AND MORE, THE CRACK IS SLOWLY SPREADING INWARD AND IS NOW ABOUT 16 INCHES LONG. I CONTACTED THE SERVICE DEPARTMENT AT THE DEALER AND AM BRINGING IT IN FOR INSPECTION FOR A DEFECT. I DO NOT RECALL GETTING HIT WITH ANY PEBBLES OR ROCKS AT THE TIME I HIT THE POT HOLE OR THERE AFTER. *TR

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