NHTSA Complaint #11309955 — 2014 MAZDA CX-5

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11309955
Vehicle	2014 MAZDA CX-5
Component	VISIBILITY/WIPER
Date of Incident	February 16, 2020
Date Filed	February 18, 2020
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

FRONT WINDSHIELD HAS CRACK RUNNING DOWN WINDSHIELD STARTING AT VERY TOP OF WINDSHIELD BEHIND THE REAR VIEW MIRROR. CAR WAS PARKED OVER NIGHT IN MY DRIVEWAY AND NEXT MORNING CRACK HAS APPEARED. CRACK RUNS DOWN ABOUT 12 INCHES AND HOOKS TO THE SIDE. CAR DID NOT EXPERIENCE ANY ROAD DEBRIES OR EXTREME CONDITIONS TO VALIDATE THE MYSTERIOUS CRACK. UPON FURTHER RESEARCH HAVE LEARNED THAT SEVERAL OWNERS HAVE EXPERIENCED THE SAME ISSUE OF A WINDSHIELD CRACK WITH NO EXPLINATION. MAZDA WILL NOT COVER ANY WARRANTY AND WILL NOT ACCEPT THAT THEY HAVE A WINDSHIELD ISSUE.

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