NHTSA Complaint #11416012 — 2014 MAZDA CX-5

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11416012
Vehicle	2014 MAZDA CX-5
Component	VISIBILITY/WIPER
Date of Incident	May 10, 2021
Date Filed	May 10, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

PLASTIC MOLDING AT BOTTOM OF WINDSHIELD CAME LOOSE. AND FOR SOMETIME O EXPLAINED TO DEALERSHIP I HEARD WHAT SOUNDED LIKE GLASS SHIFTING AND FELT THAT THE GLASS WAS GOING TO SHATTER. THIS MORNING I NOTICED WINDSHIELD CRACKED ON OUTSIDE FROM TOP MIDDLE PAST REVIEW MIRROR. VEHICLE WAS PARKED IN DRIVEWAY AND WHEN I WALKED TO MY CAR I NOTICED CRACK. THE PLASTIC MOLDING WAS NOT SUPPORTING GLASS IN PLACE. AND RUBBER STRIP AROUND GLASS IS LIFTED AS REFLECTED IN PICTURE.

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