NHTSA Complaint #10689524 — 2000 FORD WINDSTAR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 30 MPH, AN UNUSUAL NOISE WAS HEARD AND THE REAR DRIVER SIDE OF THE VEHICLE SLIGHTLY COLLAPSED ONTO THE GROUND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR AXLE FRACTURED AND CAUSED THE TIRE TO TILT INWARDLY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN 2010, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE FAILURE RECENTLY RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 218,000. THE VIN WAS UNAVAILABLE.