NHTSA Complaint #10683553 — 2005 FORD FREESTAR

RECEIVED 3 VEHICLE SERVICE BULLETINS MFGR CAMPAIGN #: 11S25 . MADE APPOINTMENT FOR 07/08/14 @ 10:00AM WITH DUVAL FORD 32210 AND DROVE MY VAN THERE. DUVAL FORD RENTED ME A HERTZ VEHICLE BECAUSE THEY COULD NOT FINISH THE RECALL REPAIR. ON 07/11/14 DUVAL FORD CALLED ME TO SAY MY VAN IS READY. MILEAGE ON MY VAN IN ON 07/08 WAS 47322, MILEAGE OUT ON 07/11 WAS 47324 . 08/25/14 MILEAGE 47597 CALLED DUVAL FORD MY VAN KEEPS STALLING AND SHUTS OFF IN DRIVE ALSO CHUGS UP ON INCLINES. I HAD AAA TOW IN. DUVAL FORD DID IN PLACE NEXT MORNING START UP, NO ROAD TEST DID SAY 1 CODE IN SYSTEM P21 07 REV LIMITER. I DROVE HOME APPROXIMATELY 15 MILES NO STALLING. 09/05/14 MILEAGE 47598 ? AS WRITTEN ON SERVICE ORDER CALLED DUVAL FORD MY COMPLAINT UPON ACCELERATING VAN SHUDDERS CALLED AAA TOWED IN TO DUVAL FORD ROADTESTED FOUND BAD SHUTTER, NO ACCELERATION, FOUND #3 CYL NOT FIRING #5 MISFIRING, REPLACED COIL PACK, SPARK PLUGS AND WIRES REMOVED UPPER INTAKE TO SERVICE. CHARGE $780.25 09/25/14 MILEAGE 47834 CALLED DUVAL FORD, AAA TOWED IN,CHECK ENGINE LIGHT ON AND NOT DRIVING RIGHT DIAGNOSIS WATER IN THE PCM CONNECTOR RESEALED TOP ENGINE COWL, NUMEROUS TRANSMISSION AND ENGINE CODES ON. 10/21/14 MILEAGE 47968 CALLED DUVAL FORD AAA TOWED IN VAN STALLING AND WON'T MOVE WHEN IN REVERSE GEAR. DIAGNOSIS TRANS CODES IN MEMORY U1039,PO713,P1502 VOLTAGE SPIKES WHEN TRANS UPSHIFTS. ETC.. 01/21/15 MILEAGE48536 CALLED DUVAL FORD AAA TOWED IN VAN STALLING SHUTS OFF WON'T MOVE WHEN IN REVERSE. DIAGNOSIS CANNOT FIND ANY PROBLEM. DRIVER RETURNED VAN TO MY DRIVEWAY. NO WORK SERVICE ORDER. 01/23/15 MILEAGE 48549 STARTED VAN WOULD NOT MOVE WHEN IN REVERSE PLAYED WITH SHIFTER, DID GO IN REVERSE BACKED INTO STREET SHIFTED INTO DRIVE, ENGINE LT ON, SHUDDERS. DROVE 50 FT TURNED AROUND PARKED IT IN DRIVEWAY. SAME ORIGINAL PROBLEM AFTER RECALL FIX. TIME LINE 197 DAYS AND 1225 MILES NO PREVIOUS PROBLEMS. *TR