NHTSA Complaint #10682712 — 2011 FORD FIESTA

I PURCHASED A FORD FIESTA 2011 IN OCTOBER, 2010. WITHIN THE FIRST YEAR OF OWNERSHIP (AROUND 8,000 MILES), THE CAR BEGAN TO SHUTTER UPON INITIAL ACCELERATION AT LOW SPEEDS, ESPECIALLY WHEN GOING UP OR DOWN AN INCLINE; WHEN MOVING THE ACCELERATOR PEDAL BACK AND FORTH QUICKLY (IN STOP AND GO TRAFFIC, FOR EXAMPLE, OR WHEN ACCELERATING TO TURN LEFT FROM A STOP) THE RPMS WOULD JUMP AND THE CAR WOULD NOT ACCELERATE PROMPTLY, AND THEN ONLY AFTER HARSH JERKING. NUMEROUS TRIPS TO THE DEALERSHIP RESULTED IN SEVERAL EXPLANATIONS (AND COSTLY "REPAIRS"), INCLUDING BEING TOLD I NEEDED A COMPLETE ENGINE FLUSH, FAULTY BRAKE CALIPERS, RECALIBRATION OF THE COMPUTER SOFTWARE, AND THE CLASSIC "THAT IS NORMAL OPERATION FOR THE CAR." AS OF FEBRUARY, 2015 (MY CAR NOW HAS 50,000), THE ISSUE CONTINUES TO PERSIST AND, MOST CONCERNING OF ALL, MY CAR WILL NOW PERIODICALLY STALL WITH COMPLETE ENGINE AND ELECTRICAL FAILURE. PLEASE NOTE THE ISSUE DESCRIBED ABOVE OCCURS FROM A STOP AND/OR AT SLOW SPEEDS. MY CAR HAS STALLED SEVERAL TIMES WHILE I WAS ATTEMPTING TO TURN LEFT OR PULL INTO THE ROAD FROM A DRIVEWAY. THESE ARE PARTICULARLY HAZARDOUS TIMES FOR THE CAR TO FAIL AND SEVERELY COMPROMISE NOT ONLY MY SAFETY BUT THOSE OF OTHER DRIVERS ON THE ROAD. FRUSTRATINGLY, THE DEALERSHIPS CONSISTENTLY REPORT "THERE IS NOTHING WRONG WITH THE CAR" AND "IT FUNCTIONS NORMALLY." A CAR LIKE MINE -- RELATIVELY NEW, AVERAGE MILEAGE, WITH MAINTENANCE ALWAYS COMPLETED AT A FORD DEALERSHIP AND ACCORDING TO MANUFACTURER RECOMMENDATIONS -- SHOULD NOT STALL. I AM GREATLY CONCERNED EACH AND EVERY TIME I DRIVE THE CAR AND FORD'S APPARENTLY INABILITY TO SOLVE THE ISSUE. *TR