NHTSA Complaint #10681997 — 2013 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10681997
Vehicle	2013 RAM 1500
Component	POWER TRAIN
Date of Incident	August 7, 2013
Date Filed	February 8, 2015
Mileage	4,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

EVER SINCE I HAVE HAD THE TRUCK IT HAS JERKED WHEN COMING TO A STOP. SOMETIMES ONE TO THREE JERKS, IF I WAS NOT BRAKING IT WOULD STILL BE ENGAGED AND MOVE FOREWORD. NOT SURE IF THIS IS THE RECALL ABOUT THE TRANSMISSION. TOOK IT TO THE LOCAL DEALER THREE TIMES. FIRST THEY SAID IT NEEDED TO BE REPROGRAMMED. SECOND THEY SAID EVERYTHING WAS OK, THEY SAID THE SERVICE MANAGER TEST DROVE IT AND IT WAS FINE. THIRD TIME THEY WOULDN'T TAKE IT, TOLD ME THE IT WAS "NORMAL" FOR A DODGE TRUCK! SERVICE PERSON TOLD ME SHE HAD A DODGE AND IT DOES THE SAME. EXPLAINED TO HER I HAVE DRIVEN SEVERAL ONE-TON DODGE TRUCKS AND NONE OF THEM HAD A SIMILAR PROBLEM. FEAR THAT IT WILL JUMP FOREWORD AT A STOP AND HIT SOMETHING AND THAT WHEN IT FINALLY DOES GO OUT, I WILL BE CHARGED WITH REPLACING EVERYTHING INVOLVED. COULD NOT LOCATE WORK ORDERS BUT HAVE THEM. WROTE YOU SEVERAL MONTHS AGO WITH NO RESPONSE, NOT THIS FORM. *JS

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