NHTSA Complaint #11593675 — 2013 RAM 1500

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11593675
Vehicle 2013 RAM 1500
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

Failure of all steering wheel controls. with random cruise control suddenly activating ...transmission gear control self activation (will drop into lower gear causing driver to fly forward and vehicle behind to take evasive action). radio changes channels by itself. i found info that lead me to believe it was a clock spring issue. was taken to dealer. they diagnosed it as a steering wheel harness that had all the wires pulled out of the plug..800 to repair a 20 dollar wire harness... next drive after repair. buttons all worked again but radio still changing channels..cruise intermittent..gear dropping by itself still..almost rear ended again..back to dealer just to get told they could not do anything for a couple weeks..they are lucky this was not in inter on ice.... original symptoms could not change the display..stuck on tire pressure screen.. no phone control. no radio control. no cruise control , no gear shift control..but things would change on their own.. back at dealer again for further investigation

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