NHTSA Complaint #10679853 — 2011 FORD FUSION SEATS

Complaint Details

ODI Number	10679853
Vehicle	2011 FORD FUSION
Component	SEATS
Date of Incident	January 7, 2015
Date Filed	January 29, 2015
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE DRIVER SIDE HEATED SEAT OVERHEATED AND BECOME SO HOT IT NEARLY BURNS THE DRIVER'S LEG . TO AVOID LEG BURN I HAVE TO TURN IT TO THE LOWEST HEAT SETTING. AFTER TWO WEEKS OF THIS, THE HEATED SEAT FAILED TO OPERATE. A MOMENT AFTER DEPRESSING THE HEATED SEAT BUTTON IT WOULD TURN OFF. I TOOK THE VEHICLE IN FOR SERVICE UPON WHICH IT WAS FOUND THE SEAT HEATING ELEMENT HAD A BURNT/BROKEN HEATING WIRE. THE FABRIC IT WAS WOVEN INTO WAS SEVERELY BURNT AND IT APPEARED A WONDER THE ENTIRE SEAT DID NOT CATCH FIRE AS RESULT. I HAVE KEPT THE BURNT HEATING ELEMENT ASSEMBLY IF ANYONE WISHES TO EXAMINE IT. *TR

Related Complaints for the 2011 FORD FUSION

Other SEATS Complaints

#11647497 — March 10, 2025 — My driver heating element in my seat stopped working. I went to get it fixed and that’s when they noticed the charred...

#11376395 — November 25, 2020 — CHECK ENGINE LIGHT CAME ON

#11374099 — November 11, 2020 — I PURCHASED THIS CAR USED. TESTED ALL FUNCTIONS OF THE CAR BEFORE A DECIDED TO BUY IT. THE HEATED DRIVERS SEAT WORKED...

#11321910 — April 22, 2020 — THE DRIVER FRONT SEAT HEATED SEAT ISN'T WORKING . IT GOT REALLY HOT BURNING MY BOTTOM AND THEN SHUT OFF AND NEVER CAM...

#11080843 — March 22, 2018 — TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR LATCH FRACTURED AND THE ...

Recent Complaints for the 2011 FORD FUSION

#11719026 — STEERING — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11719026 — WHEELS — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11716237 — STEERING — February 6, 2026 — The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steerin...

#11712793 — ENGINE — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...

#11712793 — SERVICE BRAKES — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...