NHTSA Complaint #10678819 — 2005 FORD FREESTAR

I WAS DRIVING ON I 95 SOUTH IN NORTH CAROLINA OVER 2 HOURS FROM HOME WHEN THE TRANSMISSION DISENGAGED WITH NO WARNING. I HAD TO COAST TO THE SHOULDER AND CROSS ONE LANE OF TRAFFIC IN THE PROCESS. I AM VERY UPSET ABOUT THIS BECAUSE I HAD 5 CHILDREN IN THE VAN WITH ME AT THE TIME. I HAD TO HAVE THE VEHICLE TOWED TO THE CLOSEST DEALERSHIP AND FIND MY OWN WAY HOME. I RESEARCHED AND FOUND THAT THERE IS A RECALL FOR THE TORQUE CONVERTER. I CALLED THE DEALERSHIP TODAY AND ASKED IF THIS WOULD BE A COVERED REPAIR BECAUSE F THE RECALL AND THEY SUGGESTED THAT IT WOULD MORE THAN LIKELY NOT BE, ALTHOUGH THEY NEED TO DIAGNOSE THE PROBLEM FIRST. THE SYMPTOMS ARE CONSISTENT WITH WHAT I HAVE READ ONLINE FOR THIS RECALL. *TR