NHTSA Complaint #10671184 — 2013 VOLKSWAGEN PASSAT STRUCTURE:BODY

Complaint Details

ODI Number	10671184
Vehicle	2013 VOLKSWAGEN PASSAT
Component	STRUCTURE:BODY
Date of Incident	January 8, 2015
Date Filed	January 8, 2015
Mileage	15,835 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

IN COLD WEATHER SOMETIMES THE FRONT DRIVERS AND PASSENGER DOORS WILL NOT OPEN, I HAVE TO GO THROUGH A REAR DOOR AND OPEN IT FROM THE INSIDE, THEN MOST OF THE TIME IT WILL WORK FINE AFTER THAT, THOUGH A FEW TIMES THE DOOR WOULD NOT STAY LATCHED. THE FIRST TIME I TOOK IT TO THE DEALER THEY SAID THEY HEARD OF THIS AND DID NOTHING, I JUST RECENTLY BROUGHT IT BACK AND THEY INSTALLED A UPDATED LATCH. THERE SHOULD BE A RECALL ISSUED FOR THIS PROBLEM. *TR

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