NHTSA Complaint #10670705 — 2002 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10670705
Vehicle 2002 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 168,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I AM AN OWNER OF A 2002 FORD EXPLORER. I HAVE HAD NUMEROUS ISSUES WITH THE TRANSMISSION. WHEN TRAVELING AT HIGHWAY SPEEDS THE TRANSMISSION WILL INTERMITTENTLY DISENGAGE CAUSING THE VEHICLE TO HAVE TO BE PULLED TO THE SIDE OF THE ROAD, SHIFT INTO PARK, THEN BACK TO DRIVE. I HAVE CONSULTED WITH MY LOCAL FORD DEALERSHIP NUMEROUS TIMES ON THE ISSUE. I HAVE BEEN REPEATEDLY TOLD THAT THIS IS A KNOWN ISSUE WITH THE FORD EXPLORER / MERCURY MOUNTAINEER TRANSMISSION. FORD MOTOR COMPANY IS FAILING TO ADDRESS THIS ISSUE AS BEING A SAFETY CONCERN. MY MOTHER OWNS A 2005 MERCURY MOUNTAINEER WITH THE SAME EXACT ISSUE. THE PREVIOUS OWNER REPLACED THE TRANSMISSION SHORTLY BEFORE I PURCHASED THE VEHICLE DUE TO THE SAME ISSUE. THE TRANSMISSION WAS REPLACED WITH A NEW TRANSMISSION FROM FORD. I WONDER HOW MANY PEOPLE HAVE BEEN IN ACCIDENTS BECAUSE THEIR EXPLORER/MOUNTAINEER TRANSMISSION DISENGAGES? THE FORD DEALERSHIP IN MY AREA REFERRED ME TO THIS WEBSITE BEING THAT THE SERVICE MANAGE BELIEVES THIS SHOULD BE A SAFETY RECALL THROUGH FORD. I WOULD HAVE TO AGREE WITH THE DEALERSHIP. WHY HAS FORD OR THE NHTSA NOT REQUIRED THE MANUFACTURE TO CORRECT THIS ISSUE? DO PEOPLE HAVE TO DIE IN CAR ACCIDENTS BEFORE THIS IS RECTIFIED? IT IS NOT SAFE TO PASS A VEHICLE SINCE THE TRANSMISSION RANDOMLY CUTS OUT WITHOUT WARNING. *TR

Related Complaints for the 2002 FORD EXPLORER

Other POWER TRAIN Complaints

#11469181 Overdrive light flashes after driving a little bit hard shifting doesn't shift into overdrive 4x4 lights indicate tha...
#11397933 TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPER...
#11376670 THE ISSUES THAT I'M HAVING IS THE EXHILARATION (PICKING UP SPEED) ON A PUBLIC STREET AS WELL AS IN THE EXPRESSWAY IT ...
#11300058 TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TRANSMISSION I...
#11265269 THE CAR GETS STUCK IN PARK AND WILL NOT INTO REVERSE, NEUTRAL OR DRIVE. IT DOESN'T HAPPEN OFTEN BUT HAS BEEN HAPPENI...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 STRUCTURE:BODY September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...
#11672158 UNKNOWN OR OTHER September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...
#11594472 AIR BAGS The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...
#11557714 ENGINE The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...
#11483635 ENGINE The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...
Check any vehicle history by VIN - Free vehicle history report