NHTSA Complaint #10670109 — 2003 FORD WINDSTAR

MY SPOUSE WAS DRIVING OUR 2003 FORD WINDSTAR HOME FROM CHURCH AND WHILE TURNING RIGHT ONTO OUR STREET THE TRANSMISSION FAILED, NO LONGER POWERING THE VEHICLE. SHE COASTED TO A STOP IN FRONT OF OUR HOME. I HAD THE VEHICLE TOWED TO A LOCAL TRANSMISSION REPAIR SHOP AND WAS TOLD BY THE MECHANIC THAT THIS IS A VERY COMMON PROBLEM IN FORD WINDSTARS AND THAT HE HAS HAD TO PREMATURELY REPLACE MANY OF THESE TRANSMISSIONS. WE WERE VERY LUCKY DURING THIS INCIDENT. IT COULD HAVE EASILY HAPPENED ON THE INTERSTATE HIGHWAY AND CAUSED A SEVERE CRASH, INJURIES OR DEATH. FORD CUSTOMER RELATIONS INFORMED ME THEY HAD NO RECALL ACTIONS UNDERWAY FOR THIS PROBLEM ON MY VEHICLE, BUT TO SAVE ANY RECEIPTS IN CASE THERE WAS A FUTURE REIMBURSEMENT/RECALL EFFORT. *TR