NHTSA Complaint #10668720 — 2002 FORD WINDSTAR

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10668720
Vehicle	2002 FORD WINDSTAR
Component	SERVICE BRAKES
Date of Incident	February 15, 2014
Date Filed	December 29, 2014
Mileage	73,425 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

USED THE VEHICLE TO GO ON A TRIP ABOUT 200 MILES FROM HOME, THE CRUISE CONTROL WAS WORKING BUT THE BRAKE LIGHT STAYED ON. WHEN I GOT BACK HOME AND PARKED THE VEHICLE FOR A COUPLE OF DAYS, WHEN I WENT TO GO BACK OUT IN THE VAN ON ANOTHER SHORT TRIP AND GOT ON THE INTERSTATE THE CRUISE WOULDN'T WORK AGAIN. THE BRAKE LIGHT STAYS ON ALL THE TIME WHEN BEFORE THE CRUISE STOPPED WORKING IT WAS ONLY INTERMITTENT. NOW THE LIGHT IS ON ALL THE TIME AND THE CRUISE ISN'T WORKING AT ALL. I CAN'T USE THE VAN ON TRIPS O WHEN I GO A FEW MILES AWAY FROM HOME BECAUSE THE CRUISE DON'T WORK. I HAVE A BAD BACK AND JOINTS AND RELY ON THAT CRUISE TO HELP ME GET FROM POINT A TO POINT B. THANKS. ...UPDATED 01/07/15 *BF THE CONSUMER STATED THE ISSUES ARE ON RECALL. UPDATED 01/17/15

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