NHTSA Complaint #11242700 — 2002 FORD WINDSTAR

ROTTED REAR AXLE BEAM , 2002 FORD WINDSTAR , THIS VEHICLE WAS TAKEN TO A NEAR BY TOWN FORD DEALERSHIP : ACE MOTORS IN WOODBURY NJ , FOR THE REAR AXLE RECALL IN 2015 NOT SURE IF ANYTHING HAS BEEN REPAIRED OR NOT I WAS JUST TOLD BY THE DEALERSHIP THAT THE VEHICLE WAS INSPECTED AND PASSED AND OK TO DRIVE BUT WHEN THE AXLE BROKE ON THE DRIVER SIDE I TOOK PITCHERS AND IT LOOKS LIKE SOMEONE HAS PUT ON SOME KIND OF SLAVE CLAMPS ON BOTH SIDES OF THE AXLE THAT I DON'T SEE ON OTHER FORD WINDSTAR MINI VANS ( SEE PITCHERS ) CALLED UP THE DEALERSHIP ACE MOTORS AND THEY SAID TO BRING IT UP TO THEM AND THEY WILL HAVE A LOOK AT IT AND MAYBE IT CAN BE PUT IN A CLAIM TICKET BUT AGAIN MAYBE NOT , IT'S HARD ENOUGH TO PUT ON A FLATBED TOW TRUCK WITH THE DAMAGE THAT IT HAS AND IF SOME REASON THEY DON'T PUT A CLAIM TICKET IN I CAN'T AFFORD TO KEEP TOWING THIS VEHICLE ALL OVER THE PLACE SO DEALERSHIP GAVE ME THE FORD I.N.C COMPANY PHONE NUMBER : 800-392-3673 , SO I CALLED THEM AND MORE LESS THEY TOLD ME THERE IS NOTHING THEY CAN DO , ONE THING I'M HAPPY ABOUT IS WE WAS GOING SLOW IN MY HOME TOWN PULLING OFF THE MAIN ROAD ONTO A SIDE ROAD HEADING TO THE HOUSE WHEN IT HAPPENED AND NOBODY GOT HEART WHEN IT HAPPENED EVEN THOUGH IT WAS SO LOUD AND NOSY THINK IT BROKE A SHOOK AND BRAKE LINES . 8 / 8 / 2019