NHTSA Complaint #10664175 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	10664175
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	December 6, 2014
Date Filed	December 14, 2014
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

TELL US WHAT HAPPENED: BOUGHT VEHICLE NEW AND REGULARLY HAD SERVICED BY DEALER. VEHICLE DIED WITHOUT ANY WARNING COMING OFF HIGHWAY AND I HAD TO TURN FLASHERS ON AND PLACE IN PARK TO RESTART. ENGINE STARTED KNOCKING WITH NO WARNING AND NO WARNING LIGHTS ILLUMINATED. HAD TOWED TO DEALER AND WAS TOLD ENGINE HAD NO OIL AND REQUIRES AN ENGINE CHANGE. WHERE DID IT GO? THERE HAS NEVER BEEN ANY SIGNS OF SMOKE, BURNING SMELL OR LEAKS ANYWHERE AND NO WARNING LIGHTS EVER GIVING INDICATION OF A LOW OIL OR LOW OIL PRESSURE INDICATION NOR ANY OTHER ENGINE LIGHT WARNING. NOW DEALER SAYS WE HAVE TO CONVINCE REGIONAL MANAGER THAT THIS WAS NOT NEGLECT ON OUR PART TO HAVE COVERED UNDER THE 100,000 MILE POWER-TRAIN WARRANTY. *TR

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