NHTSA Complaint #10662207 — 2011 HYUNDAI SONATA

WHILE DRIVING THE CAR ON INTERSTATE 95 , THE CAR ABRUPTLY STALLED OUT DOING 60 MPG , THE FLASHERS WOULD NOT WORK. I SHIFTED IT IN NEUTRAL AND IT STARTED AFTER TWO ATTEMPTS. WE PROCEEDED TO GET OFF THE INTERSTATE ONTO ANOTHER FOUR LANE HIGHWAY. ABOUT A HALF A MILE DOWN THE ROAD, IT STALLED AGAIN. AFTER TWO MORE ATTEMPTS TO RESTART THE ENGINE, IT DID RESTART AND EVERYTHING SEEMED FINE. THREE MORE MILES DOWN THE ROAD, THE CAR STALLED OUT AGAIN AND THEN STARTED SMOKING. WE COULD NOT RESTART THE CAR AND THE FLASHERS INITIALLY WOULD NOT WORK AGAIN. AFTER TEN SECONDS, THE FLASHERS STARTED TO WORK AND THEN WE PROCEEDED TO PUSH THE CAR ACROSS THE HIGHWAY INTO A 7-11. THE ENGINE HAD SEIZED UP. THE CAR HAD TO BE TOWED TO THE HYUNDAI DEALER. AFTER CALLING THE DEALER THE NEXT DAY, I FOUND OUT THAT FOUR CARS WITH THE SAME PROBLEM WERE WAITING TO BE REPAIRED. THE DEALER IS NOW PUTTING A NEW ENGINE IN THE CAR SINCE IT IS STILL UNDER WARRANTY. THE PROBLEM IS THEY ARE PUTTING A NEW ENGINE IN THE CAR WITH THE SAME EXACT PROBLEM. THEY HAVE NOT FIXED THE INITIAL PROBLEM. I AM AFRAID THIS SAME EXACT INCIDENT WILL HAPPEN AGAIN AND I WILL NOT BE AS LUCKY. THEY ARE PUTTING MY LIFE AND MY FAMILIES' LIFE IN JEOPARDY. I WANT THEM TO BUY BACK THE CAR, THIS SHOULD NOT HAPPEN WITH ONLY 25,000 MILES ON THE CAR AND AN UP-TO-DATE CAR SERVICE RECORD. *TR