NHTSA Complaint #10659522 — 2004 CADILLAC DEVILLE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10659522
Vehicle	2004 CADILLAC DEVILLE
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2014
Date Filed	December 16, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

2004 CADILLAC DEVILLE KEY GOT STUCK IN THE IGNITION. *MW THE CONSUMER STATED EVEN BEFORE HE RECEIVED THE RECALL NOTICE, HE EXPERIENCED A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION. WHEN THE HE TWISTED THE KEY, TO REMOVE IT FROM THE IGNITION, THE KEY BROKE. THE CONSUMER MADE AN APPOINTMENT, TO HAVE THE RECALL ISSUE TAKEN CARE OF. HOWEVER, WHEN HE ARRIVED AT THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

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