NHTSA Complaint #10875643 — 2004 CADILLAC DEVILLE

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO A LOOSE CONNECTION WITH THE CORE PERTAINING TO THE KEY AND THE IGNITION SWITCH. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT EXPRESSED CONCERNS TO THE MANUFACTURER THAT THE CYLINDER CORE AND THE IGNITION SWITCH MAY BE FAULTY, BUT THEY REFUSED TO PROVIDE THE REMEDY TO REPLACE THE PARTS, INDICATING THAT THE REMEDY FOR THE RECALL WAS SUFFICIENT. THE CONTACT DISAGREED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.