NHTSA Complaint #10956024 — 2004 CADILLAC DEVILLE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10956024
Vehicle	2004 CADILLAC DEVILLE
Component	ELECTRICAL SYSTEM
Date of Incident	February 19, 2017
Date Filed	February 21, 2017
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE STATIONARY, THE IGNITION KEY WOULD NOT GO INTO THE IGNITION WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK CYLINDER WAS REPLACED AS WELL AS THE KEY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

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