NHTSA Complaint #10658793 — 2010 MERCURY MARINER

ON THAT DATE, I WAS DRIVING HOME WITH MY WIFE AT APPROXIMATELY 2 PM. SUDDENLY, THE CAR WENT OFF AND THE STEERING WHEEL WENT STIFF. AS I TRIED TO MOVE UNSUCCESSFULLY, WE WENT DOWN TO A SLOPE OF ABOUT 20 DEGREES. AS A RESULT, BOTH OF US HAD TO BE TAKEN FOR EMERGENCY TREATMENT FOR KNOCKS, CUTS AND FOLLOW UP CHECKS. SO FAR, IT HAS COST US $16,497.00 AND REPAIR OF THE CAR US$6,853.00. THERE HAS BEEN OTHER EVENTS WHERE THE CAR SUDDENLY STOPS AND THE STEERING WHEEL BECOMES STIFF. BUT, I DON T USE THE CAR IN THE HIGHWAY BUT ONLY FOR SHORTS ERRANDS AND WITHIN THE AREA WHERE WE LIVE. ITS BEEN A NIGHTMARE. I HAVE CHANGED THE THROTTLE CASING MODULE, THE RESTRAINT CONTROL MODULE, I PUT A RUBBER STOP ON THE ACCELERATION PEDAL, ETC. AGAIN, OUT OF THE ACCIDENT IT HAS BEEN OVER 4 THOUSAND DOLLARS IN TRYING TO FIX THE CAR. *TR