NHTSA Complaint #11569744 — 2010 MERCURY MARINER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11569744 |
| Vehicle | 2010 MERCURY MARINER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
The power steering assist is malfunctioning and it is available for inspection upon request. The steering wheel is very difficult to turn, it's as if the power steering assist is keeping the wheel from turning. No, but I spoke to someone at Ford and they said that it sounded like my car should be in the recall that was announced for my vehicle type but my VIN was not included in the recall. My car has not been inspected by anyone but it says right on the dash board digital display that there is a "Power Steering Assist Fault". Ford does this with many vehicles they recall, a lot of vehicles that should be included in the recalls are not and we're supposed to foot the bill for their lack of concern for public safety? It's going to cause an accident but it's my only working car and I can't afford to pay for their mistakes. How many have died due to their negligence I'm wondering.
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