NHTSA Complaint #10651616 — 2009 MAZDA MAZDA6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10651616
Vehicle	2009 MAZDA MAZDA6
Component	ELECTRICAL SYSTEM
Date of Incident	August 18, 2014
Date Filed	October 31, 2014
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE HORN ACTIVATED ALONG WITH THE DOOR ACTUATORS FAILING INTERMITTENTLY. THE CONTACT USED THE KEY FOB TO TURN OFF THE ALARM BUT IT FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN REPLACED THE DOOR ACTUATOR FOR THE DRIVERS SIDE DOOR. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO INDICATED THAT THE FRONT DRIVERS SIDE AND THE REAR DRIVERS SIDE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

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