NHTSA Complaint #11384608 — 2009 MAZDA MAZDA6

ON JANUARY 25, 2014, I HAD MY CAR SERVICE AT A S. FLORIDA MAZDA DEALERSHIP FOR A 2013 RECALL ON THE DOOR LATCH MOUNTING SCREWS. THE RECALL STATED THAT THE SCREWS MAY BECOME LOOSE. IF ALL THREE DOOR LATCH MOUNTING SCREWS BECOME LOOSE AND FALL OUT, THE DOOR LATCH MECHANISM WILL NOT ENGAGE WHEN THE DOOR IS CLOSED, AND THE DOOR AJAR WARNING LIGHT WILL ILLUMINATE. CURRENTLY, I AM EXPERIENCING THE SAME ISSUE WITH MY DOORS AND THE DOOR AJAR LIGHT ILLUMINATING. IN ADDITION, DUE TO THIS ISSUE, MY BATTERY THAT I HAD REPLACED IN MAY 2020 DOES NOT WORK. MY CAR DID NOT START. I HAD TO HAVE MY CAR TOWED TO THE NEAREST MAZDA DEALERSHIP. THE DEALERSHIP REPLACED THE BATTERY BUT TOLD ME THAT MY DOOR LATCH ON 2 DOORS HAD TO BE REPLACED BECAUSE MY CAR THINKS THE DOOR IS AJAR AND THIS CAUSES THE BATTERY TO DRAIN EVEN WITH THE CAR TURNED OFF. IT SOUNDS LIKE THESE ISSUES COULD BE ATTRIBUTED TO THE 2013 RECALL. FURTHERMORE, THE TECHNICIAN INFORMED ME THAT MY CAR ALARM GOES OFF WITHOUT WARNING AND THE TECHNICIAN ATTRIBUTED THIS TO THE DOOR LATCH ISSUE. SO ALL OF THE ABOVE ISSUES CAN BE TRACED BACK TO THE 2013 RECALL ON DOOR LATCHES. IT APPEARS THAT THERE IS A MANUFACTURER DEFECT ON THE DOOR LATCHES. THEREFORE, THE DEALERSHIP SHOULD MAKE THE NECESSARY REPAIRS WITHOUT CHARGE TO ME. RIGHT NOW, MY CAR HAS BEEN AT THE DEALERSHIP FOR 1 WEEK AND 2 DAYS.